Is LokBuddy a medical provider?
No. LokBuddy provides booking assistance only. The health check-up, Chinese-English service, English report delivery, and WhatsApp follow-up are provided by Xingyuan Club.
Is Xingyuan Club a trusted health check-up provider?
Xingyuan Club is the ultra-premium international health check-up brand of RICI Healthcare Group. RICI was founded in 2000, listed on the Main Board of the Hong Kong Stock Exchange in 2016, and operates a nationwide health check-up network across 30+ cities with 80+ direct-operated institutions. RICI materials also state more than 5 million service visits annually.
How long does the check-up take?
Most check-ups can be completed in one morning, depending on the package and on-site arrangements.
When will I receive my report?
Xingyuan Club sends the English electronic report by email within 10 working days after the check-up and follows up via WhatsApp.
Can I get an English report?
Yes. Both packages include an English electronic report, delivered by email within 10 working days after the check-up.
How do the two packages differ?
Premium focuses on an annual baseline. Private Executive adds MRI/MRA-led imaging, broader screening, and a more private service experience. LokBuddy describes the package contents but does not determine which examinations are medically appropriate.
What is the main difference in the Private Executive Check-up?
Premium helps you review the essential health indicators for the year. Private Executive goes further with MRI/MRA-led imaging, broader screening, and a more private service experience.
Is there an age requirement for either package?
There is no age-based recommendation on this page. Premium focuses on an annual baseline, while Private Executive adds broader imaging and greater privacy. Xingyuan Club should confirm whether particular imaging items are appropriate.
Can I request a preferred date and time?
Yes. Choose an appointment start at least 24 hours from now, based on China Standard Time (Beijing time, UTC+8). Guests must arrive and begin the check-up before 10:00 AM. The final date and exact start time are subject to Xingyuan Club confirmation.
Will I receive a confirmation email?
Yes. Payment received does not by itself confirm the appointment. Xingyuan Club sends the formal confirmation email with the final appointment details and preparation information.
How does payment work?
The USD 9.90 online booking service fee is paid to LokBuddy. It is not a deposit and is not deducted from the package fee. The full USD 439 or USD 1,299 package fee is paid separately to Xingyuan Club on-site by card.
Can I pay by card on-site?
Yes. Card payment is available on-site.
What happens if I need to cancel?
If Xingyuan Club cannot confirm any acceptable appointment time, the USD 9.90 fee is refunded in full. After Xingyuan Club formally confirms the appointment, the service fee is non-refundable. The full package fee is paid separately on-site and is not charged through this booking form.
Can I change my appointment date or time?
Please contact us as soon as possible. Any change depends on Xingyuan Club's availability and is not guaranteed.
Do I need to speak Chinese?
No. English is the supported service language for international guests on this booking page. LokBuddy does not currently promise service in other non-Chinese languages.
Do I need to prepare before the check-up?
Preparation requirements depend on your selected package. Your confirmation email will include the relevant instructions before your appointment.
Can LokBuddy explain my medical results?
No. LokBuddy does not provide medical interpretation. Xingyuan Club sends the report by email and follows up via WhatsApp; the scope of that follow-up is provided by Xingyuan Club.